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Security & Trust

Built to be trusted by the world's most demanding organisations.

Before your CTO, CFO, or legal team asks โ€” here are the answers. ISO 27001 certified, GDPR compliant, DPIIT registered. Enterprise security without enterprise complexity.

Certifications & Compliance

ISO 27001
Information Security

Actively certified and current. Independent audit confirms our information security management meets the world's gold standard. Certificate available for vendor onboarding.

GDPR
EU Data Protection

Full EU data protection compliance. Standard Contractual Clauses (SCCs) available. Data Processing Agreement (DPA) template ready for immediate signature.

DPIIT
India Registered

Officially recognised by the Department for Promotion of Industry and Internal Trade, Government of India. Compliant with India's Digital Personal Data Protection framework.

DPDP
India Data Privacy

Aligned with the Digital Personal Data Protection Act. Data localisation, consent management, and grievance redressal frameworks in place.

Security Features

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Role-Based Access Control

Granular permissions across every module. Define exactly who sees, edits, and approves โ€” from HR admin to regional manager to global head. Audit trails on every action.

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Data Encryption

AES-256 encryption at rest. TLS 1.3 in transit. All reward catalog data, employee records, and transaction history encrypted end-to-end.

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99.9% Uptime SLA

Multi-region infrastructure with automatic failover. We monitor 24/7 and communicate proactively during any incident. Status page at status.superengage.one.

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Penetration Testing

Annual third-party penetration tests. Results shared with enterprise customers on request under NDA.

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Dedicated Account Manager

Every SuperEngage client has a named account manager โ€” not a ticket queue. Direct Slack or WhatsApp access for anything urgent.

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DPA Ready

Data Processing Agreement template available for immediate signature. GDPR Article 28 compliant. Sub-processor list maintained and updated.

Need our security documentation for vendor onboarding?

ISO 27001 certificate, DPA template, and sub-processor list available on request.