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Engagement Benchmarks
Industry benchmarks across employee engagement, customer loyalty, and channel incentives โ sourced from Gallup, Antavo, Bain & Company, and SuperEngage platform data.
Employee Engagement
Global employee engagement rate
20%Gallup 2026
Average annual attrition โ Retail
60%Industry average
Average annual attrition โ QSR
58%Industry average
Profitability uplift โ highly engaged teams
+23%Gallup meta-analysis
Cost to replace one employee
150โ200%Of annual salary โ SHRM
Customer Loyalty
Average loyalty program ROI
4.8รAntavo Global Report
Spend uplift โ loyal vs new customer
+67%Bain & Company
Best-in-class redemption rate
>40%Antavo benchmark
Revenue uplift โ loyalty program members
12โ18%Accenture
Churn reduction โ personalised rewards
30%+Platform average
Channel Incentives
Partners prioritising incentivised brands
67%Channel research
Primary placement uplift โ incentivised
+44%Distribution study
Payout frequency for highest engagement
MonthlyPlatform data
Increase in sales โ SPIFF programs
15โ30%Partner program average
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